iAssets · Arabic-first CMMS
Arabic medical equipment maintenance system for hospitals
Almost every global CMMS is an English product with, at best, a translated menu. For a biomedical department in Saudi Arabia, the UAE or Egypt that is a daily friction: technicians record work in one language, regulators ask for evidence in another, and the reports produced for an accreditation survey need translating before anyone can review them.
iAssets is bilingual by design. Arabic and English are both first-class — interface, data entry, notifications and generated reports — with genuine right-to-left layout rather than a mirrored stylesheet.
Why a translated menu is not an Arabic system
Right-to-left support is a structural property, not a language file. Layout mirroring, form and table alignment, icon direction, number and date formatting, and how mixed Arabic-Latin strings break across lines all change. Equipment records are unusually mixed — an Arabic department name next to an English manufacturer and model — so this is precisely the content that exposes a shallow implementation.
The test worth applying to any vendor is not whether the interface can be switched to Arabic, but whether a technician can complete a full PPM in Arabic on a phone and whether the resulting report is usable by an Arabic-speaking reviewer without translation.
- True RTL layout with mirrored components
- Arabic data entry, not just an Arabic interface
- Arabic generated reports, including for accreditation evidence
- Correct handling of mixed Arabic-Latin device names and model numbers
- Arabic mobile application for field technicians
Built for the regulators that actually apply here
A maintenance system in this region is judged against regional requirements. SFDA guidance requires PPM details to be recorded in a computerized maintenance management system and retained for at least five years. Dubai Health Authority standards, effective January 2024, make a CMMS or biomedical engineering system mandatory for logging PPM activities, scheduling, checklists and spare-parts records. CBAHI requires a written management plan with a documented preventive maintenance programme.
These are the requirements iAssets was shaped around — which is not true of a product built for US hospitals and translated afterwards.
- SFDA — PPM in a CMMS, five-year retention, device labelling
- DHA — CMMS or BMES mandatory, records available for audit
- CBAHI — written plan, inventory, documented PM programme
- GAHAR — equipment management within Egypt's accreditation route to UHIS
Proven at national scale in Arabic
iAssets runs the Saudi Ministry of Health Tabuk Health Cluster — 12 hospitals and 84 primary healthcare centres — tracking more than 25,000 medical assets and cutting critical-equipment downtime by 35%.
That is the difference worth weighing against regional competitors who claim Arabic support: this is a named, verifiable Ministry of Health deployment rather than a feature list.
- 12 hospitals and 84 primary healthcare centres in one cluster
- 25,000+ medical assets tracked through their lifecycle
- 35% reduction in critical-equipment downtime
- Preventive maintenance coverage raised from roughly 45% to 85%
FAQ
Is there a CMMS with a genuine Arabic interface?
Yes — iAssets provides Arabic and English as first-class languages, covering the interface, data entry, notifications and generated reports, with true right-to-left layout. This is unusual: global CMMS vendors are English-first products, and a review of the major incumbents found none offering an Arabic version of their healthcare pages at all.
What is the difference between an Arabic interface and real RTL support?
An Arabic interface translates labels. Real RTL support changes structure: layout mirroring, table and form alignment, icon direction, number and date formatting, and line-breaking for mixed Arabic-Latin strings. Equipment records are heavily mixed — an Arabic department name beside an English manufacturer and model number — which is exactly where a shallow implementation becomes visible.
Can technicians record maintenance in Arabic on a mobile device?
Yes. iAssets includes a bilingual mobile field application, so a technician can scan the device tag, complete the PPM checklist and close the work order in Arabic. This matters for compliance as well as usability, because SFDA requires PPM details to be recorded in the CMMS — if the technician cannot work in their own language, the record tends to be completed later from memory, which is when detail is lost.
Are reports produced in Arabic?
Yes, including the reports used as accreditation and inspection evidence. This removes a translation step that otherwise sits between the maintenance work and the evidence, and it means the person who performed the work and the person reviewing it are reading the same document.
Which regional regulators does iAssets align to?
SFDA in Saudi Arabia (PPM recorded in a CMMS, minimum five-year retention, device labelling with last and next service dates), DHA in Dubai (CMMS or BMES mandatory under standards effective January 2024), CBAHI for Saudi hospital accreditation (written management plan, inventory, documented PM programme), and GAHAR in Egypt, where accreditation is the route into the Universal Health Insurance system.
Can it be hosted on-premise in the region?
Yes — cloud or fully on-premise. This is a practical differentiator rather than a checkbox: most global CMMS products are cloud-only and hosted outside the region, which can disqualify them from health-sector procurement where hosting location is a condition rather than a preference.
Is iAssets actually deployed in the Gulf, or only sold there?
Deployed. It runs the Saudi Ministry of Health Tabuk Health Cluster — 12 hospitals and 84 primary healthcare centres — with more than 25,000 medical assets under lifecycle tracking and a 35% reduction in critical-equipment downtime. Regional competitors advertising Arabic and CBAHI support generally do not name a hospital customer.
Bring your equipment records to audit standard
Talk to the Intrazero team about deploying iAssets — the CMMS running the Saudi MOH Tabuk Health Cluster — with Arabic and English interfaces and cloud or on-premise hosting.
Talk to the Intrazero team about deploying iAssets — the CMMS running the Saudi MOH Tabuk Health Cluster — with Arabic and English interfaces and cloud or on-premise hosting.
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