Privacy Policy

Intrazero ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use any of our products and services, including iTest, iStudent, iTutor, iAssets, and MedWaste.

1. Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide when you register for an account, submit a contact form, subscribe to our newsletter, or use our services. This may include:

• Name, email address, and phone number
• Organization name and job title
• Billing and payment information
• Account credentials

Usage Data

We automatically collect certain information when you access our platforms, including IP address, browser type, operating system, referring URLs, pages visited, time spent on pages, and other diagnostic data.

Marketing and Attribution Data

Where you have consented to analytics or advertising cookies, we also record how you reached us so we can understand which content is useful and measure our campaigns. This may include:

• The page you first landed on and the page whose link brought you to an enquiry form
• The website or search engine that referred you, and any campaign parameters in the link (such as utm_source or utm_campaign)
• Pages viewed and actions taken, such as requesting a demo or a quote

If you submit an enquiry form, the email address you provide may be associated with this activity so that we can recognise a genuine enquiry and measure which content leads to one. This association only happens where your cookie choice permits it, and it is processed within Intrazero-operated services.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our platforms and services
• Process transactions and manage your account
• Communicate with you about updates, support, and marketing (with your consent)
• Improve our products, services, and user experience
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our terms

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service Providers: Trusted third-party vendors who assist in operating our platforms (hosting, analytics, payment processing)
• Partners: Organizations such as UNICEF, WHO, or government ministries when required to deliver contracted services
• Legal Authorities: When required by law, regulation, or legal process

4. Data Security

We implement industry-standard security measures including encryption in transit (TLS/SSL), encryption at rest, role-based access controls, regular security audits, and compliance with applicable data protection regulations. Our healthcare platforms (iAssets, MedWaste) adhere to additional standards for handling sensitive health-related data.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, it is securely deleted or anonymized.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict the processing of your data
• Data portability — receive your data in a structured, machine-readable format
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at privacy@intrazero.com.

To exercise any of these rights, please contact us at privacy@intrazero.com

7. Cookies and Tracking

We use cookies and similar technologies in three categories. Necessary cookies keep the site working — page delivery, language preference and security — and cannot be switched off. Analytics cookies help us see which pages are useful and where visitors get stuck. Advertising cookies let us measure our campaigns and show more relevant advertising.

Only necessary cookies are set when you arrive. Analytics and advertising cookies are used only after you agree to them in our cookie banner, and you can change or withdraw that choice at any time using the "Cookie settings" link in the footer of every page.

We use Google Analytics to understand site usage. Where you consent, Google may process this data as described in its own privacy notice. Our own measurement runs on Intrazero-operated services. You can also block or delete cookies through your browser settings, though necessary cookies are required for the site to function.

8. International Data Transfers

As Intrazero operates across the Middle East, Africa, and beyond, your data may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place for all international data transfers in accordance with applicable data protection laws.

9. Children's Privacy

Our EdTech platforms may process student data on behalf of educational institutions. We do not knowingly collect personal information directly from children under the age of 13 without parental or institutional consent. If you believe a child has provided us with personal data without consent, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: privacy@intrazero.com
• Phone: +20 111 051 1128
• Address: B Square, Nasr Road, Office 703, Cairo, Egypt